TSL Investments and Consultants, Inc. DBA MortgageX

Effective Date: April 1st, 2025

1. Introduction

TSL Investments and Consultants, Inc. DBA MortgageX ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information for appointment confirmations, reminders, and promotional communications via SMS and email. By using our services, you consent to the practices outlined in this policy.

2. Information We Collect

We may collect the following personal information:

Contact Information: Name, phone number, email address. Appointment Details: Scheduled meeting times, services requested. Marketing Preferences: Your opt-in/opt-out status for promotional content.Engagement Data: Interaction with our messages, such as open rates and responses.

3. How We Use Your Information

We use your information for the following purposes:

Appointment Confirmations & Reminders: To notify you of upcoming consultations and follow-ups.Promotions & Marketing: To send you exclusive offers, news, and mortgage-related updates (with your consent).Customer Support: To respond to inquiries and enhance service experience. Legal Compliance: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal data. We may share it with:

Third-Party Service Providers: To assist with appointment scheduling, SMS/email delivery, and marketing tools. Legal Authorities: When required by law or legal process.

5. Your Rights Under GDPR and CCPA

You have the right to:

Access & Correction: View and correct your personal information. Opt-Out of Marketing: Unsubscribe from promotional emails or reply "STOP" to SMS messages. Request Deletion: Request that we delete your data, subject to applicable legal retention requirements. Data Disclosure (CCPA): Request a report of what personal data we’ve collected and how it’s used. Do Not Sell My Data: We do not sell personal data, but you may still request confirmation.

To exercise your rights, contact us at [email protected] or call +1 626-714-2895.

6. Data Security

We use industry-standard security measures to safeguard your information. However, no system can be completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or comply with legal obligations.

8. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted with the revised effective date.

9. Contact Information

If you have questions or concerns regarding this Privacy Policy, contact us at: TSL Investments and Consultants, Inc. DBA MortgageX

📍 10535 Foothill Blvd Suite 380, Rancho Cucamonga, CA 91730

📞 +1 626-714-2895

📧 [email protected]

By opting in to receive SMS and email communications, you acknowledge that you have read and agree to this Privacy Policy.